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Is Cancellation Easy?
Yes - Very Easy!
Obviously we'd love you to stay, but if you wish to leave there is no number to call. You simply cancel directly from within your myVIONO account area at any time, no questions asked.
Obviously we'd love you to stay, but if you wish to leave there is no number to call. You simply cancel directly from within your myVIONO account area at any time, no questions asked.
FAQ's : Support
Information about our support policies
1. What levels of support do you offer?
We have tried to make Viono Backup simple to use, but we are happy to support our customers at any time. All customers receive a completely free premium level of support and our team of support technicians are very happy to help you to understand and use Viono Backup. We are also more than happy to listen to feature or enhancement suggestions. Email support is provided via our 24x7 helpdesk.
2. Will you support my customers?
If you are reselling Viono Backup, then we are more than happy to support your customers directly if there is a specific need that you are unable to answer. We do expect our resellers to have a level of understanding in terms of installation and running of Viono Store, but we will happily support your customers should the need arise.
Information about our support policies
1. What levels of support do you offer?
We have tried to make Viono Backup simple to use, but we are happy to support our customers at any time. All customers receive a completely free premium level of support and our team of support technicians are very happy to help you to understand and use Viono Backup. We are also more than happy to listen to feature or enhancement suggestions. Email support is provided via our 24x7 helpdesk.
2. Will you support my customers?
If you are reselling Viono Backup, then we are more than happy to support your customers directly if there is a specific need that you are unable to answer. We do expect our resellers to have a level of understanding in terms of installation and running of Viono Store, but we will happily support your customers should the need arise.
